What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Van Haaften Plumbing & Heating, we know that selecting a company you can trust to do AC repair in Pella is important. We get how important it is to find a trustworthy company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A reliable company that offers AC repair should have a list of references they’ll happily offer you. Check these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can look at all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Van Haaften Plumbing & Heating a call at 641-628-3621. We’re happy to help!